At Kumar Wear Ltd, we ensure that your jewellery reaches you safely and promptly. Every order is hand-inspected and dispatched directly from our facility in Bradford, United Kingdom.
1. Order Processing Time
Handling Time: All orders are processed within 1-2 business days (Monday to Friday, excluding UK Bank Holidays).
Quality Check: Before dispatch from 5 Grangeway, our team performs a final quality inspection to ensure your pieces are perfect.
Notification: You will receive a confirmation email with a tracking number once your order has been handed over to our courier partners.
2. Shipping Methods & Delivery Times
We partner with reputable couriers to provide reliable and tracked delivery:
Region
Service Type
Estimated Delivery
United Kingdom
Royal Mail Tracked / DPD
2-4 Business Days
Europe
International Tracked & Signed
5-10 Business Days
USA & Canada
International Tracked & Signed
7-12 Business Days
Rest of World
International Tracked & Signed
10-15 Business Days
3. Shipping Rates
UK Standard Shipping: Calculated at checkout. We offer Complimentary Shipping on all UK orders over £75.
International Shipping: Rates vary by weight and destination and will be calculated during the checkout process.
4. Tracking Your Order
To ensure the security of your jewellery, we use tracked services exclusively:
Once your order is dispatched from Bradford, you will receive a tracking link via email.
Please allow up to 24 hours for the carrier to update the status of your package.
5. Customs, Duties & Taxes
For international orders (outside the UK):
Kumar Wear Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Delivery Security & Signature
High-Value Orders: For security purposes, orders over a certain value may require a signature upon delivery.
Address Accuracy: We ship to the address provided at checkout via Stripe. Please double-check your shipping details, as we cannot redirect packages once they have been dispatched.
7. Damaged or Lost Items
Damaged on Arrival: If your package arrives damaged, please contact payment@kumarwear.net within 48 hours with clear photos of the packaging and the item.
Lost Packages: If your tracking has not updated for 10 business days, please notify us. We will launch an investigation with the carrier and provide a replacement or a full refund.
8. Contact Our Logistics Team
If you have any questions regarding the delivery of your order, please contact our Bradford hub:
